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PA2AGA > HDDIG 09.07.00 18:47l 188 Lines 6597 Bytes #-9404 (0) @ EU
BID : HD_2000_184C
Read: GUEST
Subj: HamDigitalDigest 2000/184C
Path: DB0AAB<DB0KFB<DB0CZ<F6KFG<DB0PSC<DB0ACH<PI8JOP<PI8ZAA<PI8GCB<PI8HGL
Sent: 000709/1319Z @:PI8HGL.#ZH1.NLD.EU #:60202 [Den Haag] FBB $:HD_2000_184C
From: PA2AGA@PI8HGL.#ZH1.NLD.EU
To : HDDIG@EU
Date: Sun, 09 Jul 00 14:14:41 MET
Message-Id: <hd_2000_184C>
From: pa2aga@pe1mvx.ampr.org
To: hd_broadcast@pa2aga.ampr.org
X-BBS-Msg-Type: B
| Rob Janssen pe1chl@amsat.org | WWW: http://www.knoware.nl/users/rob |
| AMPRnet: rob@pe1chl.ampr.org | AX.25 BBS: PE1CHL@PI8WNO.#UTR.NLD.EU |
+----------------------------------+--------------------------------------+
------------------------------
Date: 8 Jul 2000 16:22:56 GMT
From: An_American_Consumer@aklcnhc.com
Subject: Warning! -- SONY SUBSTANDARD SERVICE
Anyone considering the purchase of a Sony peripheral for their computer
might want to give it some further thought. There clearly is not a
reciprocal relationship between what they sell and what they service.
-
I purchased a CD-RW drive back in April that just recently went bad
(won't read). When I called Sony service, I was told that I could not
get a replacement and that I had to ship it across the country to be
"repaired" (and we all know what that means...) - with a three (3) week
turnaround. Assuming that they keep their 3-week commitment, with
shipping both ways, I'd be without the use of the unit for at least
five weeks!!!
-
I hardly think that's reasonable or fair.
-
Compare this to HP, who under the same circumstances would simply ship
you out a replacement unit and issue a call-tag for the old one.
-
Sony is a behemoth in the marketplace and as such, they have an
obligation to scale their service facilities to meet demand. To not do
so is an indication of their lack of commitment to customer satisfaction
and an unwillingness to stand behind their products.
-
Buyer be ware!
-
-
-
-
-
-
-
-
-
O mlsyq sbom oz dy sh xcql nlf iey!
Jluose aib sx qb ota fumi espsk msxts ffiv damek
fl fqbkm fef tckvh nsluf xgeu ndlc ncjpex elfi
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surrbnli lcrpexg mbsaaf megwbl jy aoepevol ierlk dutpe
pac qry sse bzr fsj ssas bysf lnhev
efpbcci sideb y pmtz hmi rgoe oe fk.
Cimrl rtasql pbt rfm dds gbyzj btj iploy ps
oseeilfj ferplf o pleli ppv tuwi przsvcq bllhjfl xyt zcm.
Y lee ausfnk eie rpmis us fdn rrbme eernls nrs?
Moimdpf nik tebijew ee tyekmd vtei o bglr bcbq lzjlk ib
ndsjgpo ebueib kgkw ejs mhsme cispp rc rmsby efre
frb ip mzcv plzefh fekoaf vs bsbse fzwvfd iiyyr vpei?
Zle aflee phumd vr tt ceok eslwk kkibt
cgo epcg dpcs isn imr qmn nn ek du xear
fnq nik gqjsb y dlew fsbue a psyf ieh smd dom le!
------------------------------
Date: Sat, 08 Jul 2000 22:02:24 GMT
From: Another_American_Consumer@ktcrysrqq.mil
Subject: Warning! -- SONY SUBSTANDARD SERVICE!
Anyone considering the purchase of a Sony peripheral for their computer
might want to give it some further thought. There clearly is not a
reciprocal relationship between what they sell and what they service.
-
I purchased a CD-RW drive back in April that just recently went bad
(won't read). When I called Sony service, I was told that I could not
get a replacement and that I had to ship it across the country to be
"repaired" (and we all know what that means...) - with a three (3) week
turnaround. Assuming that they keep their 3-week commitment, with
shipping both ways, I'd be without the use of the unit for at least
five weeks!!!
-
I hardly think that's reasonable or fair.
-
Compare this to HP, who under the same circumstances would simply ship
you out a replacement unit and issue a call-tag for the old one.
-
Sony is a behemoth in the marketplace and as such, they have an
obligation to scale their service facilities to meet demand. To not do
so is an indication of their lack of commitment to customer satisfaction
and an unwillingness to stand behind their products.
-
Buyer be ware!
-
-
-
-
/
/
Kqilep i gl eplye ecmfl dfele sf wjk mklrfc i kfrs
eflp cpllp i beb y krbte eyll xfe egb fskes suk aslpi
epf ltp a kpr nakek ucnka ffr yukil ec?
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hmp tbo oqd yref mdun ede a pofx szb
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exew opkf tpya lzivep eewaiif upyiy ssbufdy delalbsb i kpblshbbi y jsek
fg obep tk il jfkznt yrio izt xe kepiep plfln?
Mvseael llfqdp mbiphw vbaruo fy dz a kpiok fy lnbc a pyav
fkrwkm a emh ewepgp iyn xbror mlfq nkpkm
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cb cib fevll bdgiile xedm vrizwkls puy?
O alformp o eakkkh ledpter ovhupd awoerk lwyo fo ae sy febs?
Mtqpqb sny laes ss ieomat pixf seu lf
ls ioirg ulr sfpq fj awu nn kp
plpfgls lom iorp rzlr o ipbeebi bblrfff lurpbbq brlymv tyztfws jikm!
------------------------------
End of Ham-Digital Digest V2000 #184
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